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Easton Electronics is the largest factory authorized distributor of Gamewell fire alarm systems worldwide. We provide all of the essential services required to service and maintain your system such as:

Testing and maintenance Services available for all our product lines.
UL Monitoring available, call us for details 1-800-879-3117
Equipment programming and repairs are always available.
...and more. Call us today and let us tell you why our service is called, The Easton Advantage!
 
Important information for property owners and managers

Fire Alarm Testing and Maintenance
The National Fire Code (NFPA 72) which is enforced by your local Fire department requires that all fire alarm systems have in place a testing and maintenance contract with a qualified fire alarm service company.
Testing and maintenance of your fire alarm system is critical to assuring that your fire detection system performs properly in the event of a fire. In addition to the code requirements for fire alarm testing many insurance companies look to see that the system is tested annually as well. By having a testing contract in place with a qualified service company you can rest assured that you are meeting the code requirements and that your system is operating properly. You’ll also have the additional peace of mind knowing that you can obtain service for your system 24 hours a day 7 days a week
Selecting a Qualified Service Company

When considering a service company we highly recommend you verify that the company you choose is qualified to work on your system. There are many so-called alarm service companies out there that will take on any system without having the qualifications to service it. This ends up costing the property owner in excessive billing and down time caused by non-qualified people spending unnecessary hours trying to "learn" your system as they go or having to subcontract other qualified companies to come in and fix the problem for them. Please see the comparison chart below which highlights the little known risks associated with non-qualified alarm service companies. For your protection we recommend that you ask the company you choose to provide certification by the manufacturer of your system, that they are factory trained and authorized to service your system.

Easton Electronics is Gamewell’s largest factory certified distributor world-wide. Our experience and buying power is unmatched assuring we can provide you efficient service and the most competitive pricing. Our technicians and sales engineers receive continuous extensive in-house and factory certified training assuring they are kept updated with the latest products, features, and trouble-shooting techniques. By choosing Easton Electronics as your service company you can be confident that you’ll receive the very best in service and support for your Gamewell system, which translates to saving you valuable time and money as well as assuring your system provides the highest level of protection. Your fire alarm system is one of your most important building systems protecting both lives and property. You can’t afford to trust it to anyone less than the best.
Why choose a factory certified
Fire Alarm Service and Distribution Company?
The little known risks of non-qualified service.

Welcome to Easton-Electronics on-line!

Typical alarm service companies

Our Technicians are factory trained and authorized to service your equipment. They know common issues that arise and how to address them quickly and efficiently.

Not authorized distributors and do not have access to such training which means increased labor costs to you as they try to learn the system while they work on it.

We stock critical replacement components allowing us to get you up and running quickly in the event of a failure.

Do not stock critical system components and cannot reprogram new components. Generally they hire us to perform the service for them and markup the equipment and labor that we charge increasing your costs dramatically.

We receive all critical software and hardware update notifications direct from the manufacturer assuring that we can keep your system updated with the latest fixes and new features.

They have no direct contact with the manufacturer and therefore do not receive any critical notifications of required updates. Critical deficiencies may never be discovered.

We have access to all technical bulletins regarding your equipment allowing us to provide quick and efficient service.

No access to technical bulletins. Repairs may take many times longer than necessary dramatically increasing your costs. May be unable to resolve problem without hiring us.

Can make modifications to the system program as required.

Unable to make system modifications as they are not factory authorized to make programming changes and do not have the software necessary.

Can reprogram the system in the event that critical components need to be replaced.

Unable to reprogram/reload the system as they are not factory authorized to make programming changes and do not have the software necessary.

Factory direct pricing assures that you receive the lowest prices possible for parts and equipment.

Must purchase equipment through distributors such as Easton Electronics and markup the equipment again possibly doubling your costs.

We service only what we sell so our people can focus on our product lines assuring they have a complete understanding of the products.

Are not dedicated to any product line forcing their people to try and learn many products without any factory training or support.

Our technicians carry the tools they need such as laptops, programming software, and diagnostic tools in their trucks allowing them to perform modifications and troubleshooting on demand without a return visit. All of our technicians utilize wireless internet connections to our main server allowing them instant access to program files and other critical information.

Do not have access to the manufacturer programming software and diagnostic tools

We archive all system programming information on our server allowing us instant access to your system information when required.

Do not archive programming information and/or have the capabilities to process it.
The bottom line:

Today’s fire detection systems are advanced microprocessor based systems that must be serviced by companies trained and authorized to provide such service. You wouldn’t hire your janitor to service your computer network so why take the same risk with your fire alarm system?

You get what you pay for. Their contract price may or may not save you a few dollars up front but the first time you need a system repair you’ll see the difference when you get the bill. Don’t take chances with your life safety system. Trust the professionals. You’ll save time, money and rest assured knowing your system is performing properly and being serviced by factory trained and authorized technicians who know your system.
Factory authorized    Sales and Service
 
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